Energy Education, Inc. Privacy Statement

This Privacy Statement applies only to www.energyed.com, operated by Energy Education, Inc. In this Privacy Statement, "EEI" refers to Energy Education, Inc., the operator of this Web site. EEI and its officers, directors, employees, agents, contractors and subcontractors are required to honor this Privacy Statement.

Some Terms We Use in this Policy

Personal Information is any information that identifies you with the exception of professional information such as your title, business address, business telephone number(s) and facsimile numbers and business e-mail address.

Cookies are small text files containing unique identification numbers that your web browser software transfers from our Web site to your computer when you visit our site. EEI uses cookies to help us recognize your browser, make it easier for you to use our site and to help us customize your experience. Our use of cookies is described more fully below.

A Business Partner is an entity with which EEI has an ongoing business relationship to provide data analysis, technology hosting services, development or maintenance of our Web site or to provide marketing services or specialized products or services or information to visitors to our site.

Privacy

The Personal Information We Collect, How it is Gathered and Used

Anyone can view the public portion of our Web site. Other portions of our Web site are reserved for clients and others who have been invited by EEI to have access. If you have been invited to access a portion of our Web site that requires a password you must register, at which time we ask you to provide contact information, which may include the following identifying information, such as: your name, telephone number(s), mailing address(es), email address(es), and account password. We may combine the information you submit through registration with information from other EEI services to provide you with a better experience or to otherwise improve the quality of the services we offer to our prospects and provide to our clients. In the following paragraphs, we outline services and activities in connection with which we may gather your Personal Information and provide details on how that Personal Information is used.

All of the following services are optional; if you do not wish to provide Personal Information, you may simply decline to take advantage of that service.

Personal Information is collected in the following ways:

• Email Newsletters - For your convenience, when you register as a member the option to receive our periodic email newsletter and special offers is pre-checked. If you do not want to receive this service, please un-check the "Yes" box when registering or access the unsubscribe link provided in the email message.

• Surveys - Occasionally, EEI conducts voluntary surveys through its Web site or directly through emails. These surveys may ask customers for background information and about their preferences. You are under no obligation to be a part of any survey. You may at any time opt-out of an email survey by accessing the un-subscribe link provided in the email message. The information EEI collects through surveys is aggregated and is used to better serve our customers' by helping us determine our customers' needs and improve customer satisfaction and this site. Again, participation in these surveys is completely voluntary and you, therefore, have a choice whether or not to disclose the information requested. Information requested may include demographic information including, but not limited to: name, address(es), phone number(s), email address(es). We do not sell any of the information gathered in these surveys but may share the results of the survey with our Business Partners in accordance with this Statement.

• Seminar Registration – When you register for EEI seminars we do collect some personal information including information about your preferences. This information may be shared with the hotel where the event is located, transportation services, food service providers or other third parties associated with the event. Information requested may include demographic information including, but not limited to: name, address(es), phone number(s), email address(es), shirt size.

• Contact Us – When you complete Contact Us requests we do gather some personal information. This information is for internal use only and allows us to respond to your inquiry or suggestion. Information requested may include demographic information including, but not limited to: name, address(es), phone number(s), email address(es).

• Client Information Update – We provide a means for our clients to submit updates to their personal contact information. This information is used for internal purposes only. Information requested may include demographic information including, but not limited to: name, address(es), phone number(s), email address(es).

• Client Visit Request – We provide a means for our clients to request a visit from our consulting staff. The information gathered is for internal use only and allows us to respond to your inquiry or suggestion. Information requested may include demographic information including, but not limited to: name, address(es), phone number(s), email address(es).

• Career Opportunities - We ask for only the Personal Information necessary for you to apply for employment. The information gathered is for internal use only. Personal Information submitted as part of a job application or in a resumé is shared only with persons involved in the hiring process at EEI.

• User Generated Content (Message Boards, Forums and Chats) – We offer message boards for users in a number of areas throughout our Web site. Any information you disclose when posting to a message board, forum or chat, along with your screen name or ID, becomes public and may be used by EEI for online and offline promotional or commercial uses in any and all media.

• User Communications – When you send email or other communication to EEI, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
 

In addition to the above, the purposes for which we use Personal Information include:

• Providing our services to clients;

• Auditing, research and analysis in order to maintain, protect and improve our services;

• Ensuring the technical functioning of our network; and,

• Developing new services.

The Personal Information We Share and Who We Share It With

Under certain agreements we may make segments of your Personal Information available to other organizations as noted below:

Business Partners

• We use Statcounter, a third party service provider, to help us gather and analyze our customers' activities on our Web site. Statcounter's role is to help us deliver the most relevant services and information to our clients and prospects. The information we share with Statcounter is anonymous, meaning that none of your identifiable Personal Information (such as your name, home address, home phone number, etc.) will be received by or shared with Statcounter.

• We use Fluid Consulting, a third party service provider, to host our website and help us develop, monitor and maintain our Web site. Fluid’s role is to help us deliver the most relevant services and information to our clients and prospects. Fluid may have access to the information you share with us, but Fluid is prohibited from disclosing such information and from using such information for its own purposes independent of the services it provides to EEI.

Other Quality Companies

• We may sell, transfer or otherwise disclose Personal Information including but not limited to your name and mailing address, in connection with a fundamental corporate change such as a merger, acquisition, consolidation, or any form of sale of some or all of our assets.

Disclosure For Other Reasons

• We may disclose Personal Information to other companies or individuals outside of EEI if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or enforceable governmental request; (b)enforce applicable terms of use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) protect the interests, rights or property of EEI; or (e) protect the personal safety or property of EEI’s clients, users or the public as required or permitted by law.

How You Can Control the Use of Your Personal Information

There are several methods to contact us listed in this section. If you would like to change your Personal Information in our records or remove your name from lists we share with other quality companies, contact us using one of the methods set out below. There are known methods that spammers can use to hide their identity by using other people's email address to send out emails if you have a question about the genuineness of an email you receive from EEI contact us using the websupport@energyed.com email address.

• Email us at: websupport@energyed.com, and include your name, address, telephone number, email address, and a note of instruction; or

• Call us at (940) 767-1500; or

• Write to us at: Energy Education, Inc., Attention Web Support, P.O. Box 780 Wichita Falls, TX 76307, and include your name, address, telephone number, and a note of instruction; or

• If you are an online registered member of energyed.com you can access "Your Account" to update the Personal Information you have stored online.

• To be removed from a "postal" mailing list, please use the contact information above

How You Can Control Email Marketing You Receive From Us

You may cancel our email newsletters at any time by choosing the un-subscribe link provided in each message or un-check the "Yes" box after accessing "Your Account."

Certain Technical Information You Should Know

Our Use of Cookies

We collect information about how users navigate through our Web site on thousands of site visits. For example we use "cookie" technology to track which pages on our site our visitors view and which web browsers they use. We analyze this information in aggregate - that is, we collect this information and analyze it as a whole. We use this information to improve our site by making it more responsive to the needs and preferences of our users. On occasion, we may share this aggregate information with our Business Partners or other third party companies to indicate to them the amount of interest in our site and to help us plan for technical improvements. Note: this aggregated information will not identify you or any other user of our Web site.

We use cookies when you register on our site so that each time you visit our site we can remember your specified area of interest and any other information you have voluntarily provided and saved, and for no other purpose.

We use cookies to help us understand our Web site traffic patterns to determine our visitors' interests and needs. This helps us identify ways to improve our site by adding products and services that visitors have indicated by their preferences will benefit them. These cookies identify your computer and not your email address.

If you would like more information about how cookies work, go to http://www.cookiecentral.com

Collection of Analytical Data

Statcounter, an analytic service provider, may use cookies on our behalf and may receive information about your browsing activity on this Web site. Statcounter also collects certain technical information from your computer each time you request a page during a visit to energyed.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring Web site, if any. Statcounter collects this information to help us enhance the quality of your experience during your visit to our site and will not sell or rent this information. Statcounter is contractually prohibited from using, in any manner, the information obtained in the course of providing these services to EEI, other than to help us provide you the best possible shopping experience on our site.
We also collect information directly at our site. This information includes, but is not limited to: page views, affiliate referrals, site referrals, user frequency, user registrations.

Security

How We Strive to Protect Personal Information

At EEI we have corporate policies and procedures in place for the electronic security of information collected on our Web site. We use Secure Socket Layer technology (SSL) to keep others from intercepting your information while it is being transmitted across the Internet. SSL technology is the industry standard method of communicating secure online transactions and is built into most major browsers. All information, once on our server, is protected from any external intrusions via firewall technology. Only EEI employees who require your Personal Information to serve you have access to your data, which is password protected. Employees who have access to Personal Information are trained in the privacy and security practices of this Statement.

EEI provides links to Web sites outside of energyed.com as an added convenience to our users. EEI is not responsible for the privacy, terms of use or other policies of any other Web site or their management of your Personal Information.

E-Mail Abuse

There are many unscrupulous individuals operating on the internet today who would think nothing of fabricating an email to make it appear that it comes from EEI. These individuals may be engaging in a practice know as "phishing" in which they attempt to trick unwary recipients of email into divulging Personal Information. EEI will rarely, if ever, request Personal Information in an unsolicited email message to you.

If you have any question about the genuineness of an email you receive that appears to be from EEI contact us at websupport@energyed.com and do not furnish Personal Information in response to the email unless its authenticity can be verified.

Transaction Security

Secured communications on the web require attention to authentication, encryption and data integrity. All three are addressed by the Secure Socket Layer (SSL) protocol. Authentication is the process of establishing that you are communicating with our web server, as opposed to another server assuming our identity. We have obtained a GoDaddy.comTM digital security certificate for energyed.com. GoDaddy.comTM is an independent third party that authenticates the identity of others on the Internet. The GoDaddy.comTM certificate confirms that we are the recipients of your communication. Encryption is the process of scrambling data (through the use of keys and mathematical encoding algorithms) to prohibit anyone from understanding it if they intercept the data while it is on its way from your browser to our server. Encryption protects communications between your browser and our mainframe system. We have also implemented a firewall to protect all of our systems from intrusion. Data Integrity ensures the data passed between your browser and our server is not being tampered with while in transit. SSL protects information en route to us, and as mentioned, the GoDaddy.comTM certificate confirms that we are the recipients of this information. You can be assured that we strive to protect your data with the utmost care at all points in the process. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online. If you have questions, comments or concerns please contact us via email at websupport@energyed.com or call us at (940) 767-1500.

To ensure you are in SSL (Secure Socket Layer) or secure mode for your transactions, look at the address of the page. Secure pages will usually appear with an address that begins with https:// rather than the standard http://.

Other Matters You Should Know

Our Policies Regarding Children

We do not intend to collect any information from children. If you are under 18 years of age, please do not submit any information. We will not knowingly collect Personal Information about any person under 13 years of age. If you believe that we have information from or about anyone under 13 years of age, please notify us by email at: websupport@energyed.com or call us at: (940) 767-1500.

Links to Other Sites

We provide links to other sites for your convenience. These sites operate independently of EEI and have established their own privacy and security policies. For the best online experience, we encourage you to review these policies before submitting any Personal Information through these sites.

Consent to Transfer

This Web site is operated in the United States. Please be aware that any information you provide to us will be transferred to the United States. By using this Web site and/or providing us with your Personal Information through this Web site, you consent to this transfer.

Updates to this Statement

We reserve the right to make changes at any time to our policies and/or alter the look and functionality of our Web site. However, if we change how we use your Personal Information, we will post the policy change notification on the Web site and we will update this Statement accordingly. We encourage you to periodically review this Statement for the latest information on our privacy and security policies.

Our current Statement was last updated September 7, 2007.
For further information, about any of the information in this Statement, please contact the Web Site Administrator at the address listed above under the heading "How You Can Control the Use of Your Personal Information" or send an email to: websupport@energyed.com.